Returns Policy

RETURNS (30 day money back guarantee)

1. You may return your product within 30 days of us dispatching your purchase to you provided that products returned must be in the original unopened packaging and the packaging must not be damaged.

2. Any opened packaging will not be accepted to be returned.

3. Under no circumstances will we refund monies before we have received your product back to our premises and checked it as being in the original unopened and undamaged packaging.

4. Returns under our 30 Day Money Back Guarantee will be refunded in the amount you paid for the product less the initial delivery charges as set out in your Order Confirmation email and less a $20 administration fee both of  which you authorize us to deduct off the balance to be refunded to you.

5. We may refund by credit card or direct deposit.

6. Refunds take approximately 5-10 days by credit card or direct deposit.

7. Online purchases must be returned to one of the following locations with your proof of purchase:

OzOffroad
Unit 4 / 30-32 Livingston Street
Lawson NSW 2783
Ph. 1300 932 259

8. In order to obtain a refund you must first return the product(s) at your own cost.